Contact information

We're here to help! If you have a question about your order, our products, or anything else, reach out and we'll get back to you as soon as possible.

Email: support@trynurex.com

Business address: Nurex, Burbank, CA

Response time: Within 24–48 business hours

Before You Reach Out

For faster service, please have the following ready when you contact us:

• Your order number
• The email address used at checkout
• A brief description of your question or issue

Common Topics

• Order status or tracking: See our [Shipping Policy] or email us with your order number
• Returns or refunds: See our [Refund Policy] for details on our 60-day money-back guarantee
• Product questions: Email us at support@trynurex.com — we're happy to help you get the best results

We typically do not offer phone support at this time; email is the fastest way to reach our team.